Customer Service

Shipping & Delivery
We strive to send each shipment out in a timely manner. Orders placed before 2 PM Pacific Standard Time (PST) typically ship the same day. Orders placed after 2 PM PST typically ship the following day. Insurance for shipping is optional and signature required will be placed on orders over $299.00 unless you send an e-mail requesting otherwise.


Security
Using SSL and a 100% PCI Compliant shopping cart protects your information while shopping and after.


Returns
If you choose to return a product within (14) days of purchase Elemental Arms will refund your money. Shipping is non-refundable.


Frequently Asked Questions
Q: Can you ship a lower receiver to me?
A: Federal law prohibits the shipment of firearms to non-licensees. All shipments must be shipped to a verifiable FFL holder.

Q: Does elemental Arms offer LE/MIL discounts?
A: We appreciate our brave men and women who serve our country presently, and we offer a special pricing progam for Law Enforcement and Military Personnel.

Q: Do you offer complete rifles?
A: Yes we do. We offer many different options for completely built guns.

Q: I have a question I don't see an answer to.
A: Email us. We will do our best to answer any questions you might have.

Contact Customer Service at 619-938-1795 or sales@elementalarms.com.